Privacy Policy

1. Introduction

MarketFlow ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service at marketflow.ro.

2. Information We Collect

• Account data: name, email address, encrypted password.
• Business data: business name, location, social media handles, niche description.
• Social media data: when you connect a social account (e.g., TikTok), we retrieve profile info, follower counts, and post statistics via official APIs with your explicit consent.
• Usage data: pages visited, features used, timestamps — for improving the Service.

3. How We Use Your Information

• To provide and improve the Service (analytics, content suggestions, competitor analysis).
• To authenticate you and manage your account.
• To display your social media performance data within the platform.
• We do not sell, rent, or share your personal data or social media data with third parties for advertising purposes.

4. Third-Party Social Media Integrations

When you connect a social media account, we request only the permissions necessary to provide the Service. Access tokens are stored securely and encrypted. You can revoke access at any time from your account settings or directly from the platform (e.g., TikTok Settings → Connected Apps).

Data retrieved from social platforms is used exclusively within your MarketFlow account and is not shared with other users or third parties.

5. Data Retention

We retain your data as long as your account is active. When you delete your account, all associated data is permanently deleted within 30 days. Social media tokens are revoked immediately upon disconnection.

6. Data Security

We use industry-standard security measures including HTTPS encryption, secure HTTP-only cookies, and hashed passwords. Access tokens for social integrations are stored encrypted in our database.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies

We use strictly necessary cookies for authentication (session cookies) and security (CSRF tokens). We do not use tracking or advertising cookies.

9. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app notice. Continued use of the Service constitutes acceptance.

11. Contact

Privacy questions: [email protected]